How We Do It
Standard Generator Installation Process
A sales representative will meet with you to determine your generator needs.
We will provide you with a proposal based on the information our sales representative gathered when we met with you.
No sales tax is included in the proposal and will be added where applicable.
If the proposal is accepted, a proposal contract and invoice indicating the deposit amount will be created and sent to you.
Ordering of Equipment
Once the signed proposal contract and deposit are received your equipment will be ordered.
We will begin to prepare for the generator’s delivery by pouring a concrete foundation, if this was included in your proposal. Many generators now have a prepared concrete foundation as an alternative to a poured slab, allowing a lower proposed price and shorter installation time.
Our technicians will install the generator’s electrical system to prepare for connection to your home. You do not have to be home at this time unless your panel is located inside the house. We will make arrangements with the electrical power company to schedule connections to the electrical service. This requires a power outage ranging from 2 to 8 hours, depending on the power company’s response time. You do not have to be home when this occurs, unless your panel is located inside your home.
Fuel Supply Connection
Our technicians will install the generator’s fuel supply system. You do not have to be home while the work is being performed, but we will need you to return when we finish so we can relight the pilot lights.
We will make arrangements with your fuel provider to make an appointment to upsize your meter if needed. You DO have to be home when this occurs so the fuel company can relight the pilot lights.
Once the new gas meter is installed you can contact us to schedule a startup in which we start the generator, test its operations, and provide a demonstration to you and answer any questions you might have.
Final payment is due at startup.